DAG Tech provides best-in-class business IT Support services

We provide IT Support Service Level Agreements (SLA) for on-going support and on-demand IT Support for single incidents. We understand your business, are aligned with your mission, and function as an internal division, capable of supercharging your strategy.

DAG Tech Diamond 365 Unlimited 24/7/365 IT Support. Flat Cost. DAG Tech’s Diamond365  surpasses traditional outsourced IT services.

Benefits:

  • Simplify and streamline support
  • Guaranteed level of service
  • Guaranteed response times
  • Unlimited and flat cost 24/7/365 support
  • Service Level Agreement (SLA)
  • Dedicated team and managers
  • Pro-active support
  • DAG Tech Helpdesk

DAG Tech’s In-Powered IT  hourly-based IT Support

Benefits:

  • Simplify and streamline support
  • Guaranteed level of service
  • Guaranteed response times
  • Dedicated team and managers
  • Pro-active support
  • DAG Tech Helpdesk

Today’s businesses have complex technology requirements. Technology allows your business to communicate, to streamline processes, to reduce overhead, and to grow. It all requires qualified and timely support to run optimally.

For modern business, it has become more effective to outsource IT needs. Outsourced IT provides organizations with the depth of a team of experts, access to channels, knowledge bases, and systems.

However, outsourced IT support leaves much to be desired. We function as an in-house division, aligned with your business, and prefer to think of our two formats as collaborative IT support.

DAG Tech’s is available 24/7. Around the clock support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is contact DAG Tech Helpdesk and report the issue. The DAG Tech is more than just a help desk. It’s about keeping you up and running, resolving problems quickly, providing personal attention and giving you answers to questions that make you more productive. We work on-site or remotely as needed to resolve the issue immediately

IT Support Functions:

  • Ongoing Technology Maintenance
  • IT Helpdesk
  • End-user Support
  • Network Support
  • Backup Administration

IT Services in Washington DC, New York City, Los Angeles, Virginia, Maryland, New York, New Jersey, San Francisco

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