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DAG Tech’s Diamond IT support provides:

  • flat-rate unlimited IT support
  • 24/7/365 SLA support
  • 10-minute response
  • dedicated team of highly trained technicians
  • per user pricing for end-user devices, networks, and cloud systems
  • on-site and remote response

Support consists of:

  1. Helpdesk support
  2. New user onboarding
  3. Pro-active maintenance
  4. Network Operations Center for response to monitoring alerts
  5. Technology Procurement
  6. Documentation
  7. Client Success

Technology Procurement

Client Success

Fast User Onboarding

Pro-Active Maintenance

End-User Support


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