Focus on growth with
DAG’s Business IT Support
Reliable, proactive business IT support enables companies to continually improve, stay connected, and be competitive. Information technology support is sometimes thought of as helpdesk, responding to issues, but it is much more.
Comprehensive support includes pro-active maintenance of technology, accurate onboarding of new users, upgrading systems and software, monitoring, and creating documentation to standardize processes.
DAG Tech’s support model is comprehensive and provides end-to-end service plans, with flat-cost options available.
Outsourced IT support provides countless benefits to in-house models, which include:
- Around-the-clock 24/7/365 monitoring, response, and support
- Dedicated and assigned team, with the ability to invoke parallel responders
- Specific experts in vast technical competencies
- Relationships with strategic technology partners
- Procurement desk and preferred pricing
- Support protocols and developed methods of support
- Lower Total Cost of Ownership
- Guaranteed levels of service through Service Level Agreements (SLA)
Our model is:
HOLISTIC – Comprehensive, end-to-end support with proactive maintenance
AVAILABLE – 24/7/365 around-the-clock Helpdesk
AFFORDABLE – Flat-rate, predictable costs