DAG Tech provides best-in-class IT support to small businesses (SMB), mid-market, and enterprises. Our model is built around providing 24/7/365 around-the-clock support services at a flat and predictable cost.

 

  • 0-60 seconds
  • 1-5 minutes
  • 5-10 minutes

 

 

Super fast response speeds

 

 

24/7/365 around-the-clock helpdesk

 

 

 

 

Flat-rate Unlimited Support

Lower Your IT Costs

 

 

 

 

Simple Per-User Subscription Pricing

Comprehensive IT Support:

  1. End-User Support & IT Helpdesk
  2. Pro-active Maintenance of Technology
  3. Monitoring & Alerting response (NOC)
  4. Technology Procurement Services
  5. Documentation of Technology Systems

Focused On:

  • Super fast 10-minute or less responses
  • Expert level technical team
  • Real-time visibility into resolution status
  • Monthly reports outlining our performance (KPIs)

IT Support plans:

  • DAG Tech Diamond IT – Flat-Rate Unlimited Support, per-user subscription support
  • DAG Tech Clarity IT – Service Level Agreement (SLA) for Enterprise