Build Better with DAG Tech's
CLARITY IT
Business IT SLA

DAG Tech’s Clarity IT is a custom tailored IT SLA which provides your business with top-notch technology services.
Top-Quality Custom IT Service Level Agreements
Carefully Defined, Metrics Driven SLAs

Core SLA
Clarity IT can be used as a core IT services SLA and can be customized to suit your needs. All aspects of structure can be defined, including resource allocation, technical proficiencies, tier levels, and logistics.

SLA Modules
Clarity IT SLA modules provide extensible support to established formats, such as professional services automation systems, helpdesks, Network Operation Centers (NOC), Security Operation Centers (SOC), and primary IT teams.
Modules exist for solutions including:
- Content Management Systems (CMS)
- Custom Applications
- Data Centers
- Databases
- Document Management Systems (DMS)
- Electronic Health Records (EHR)
- Enterprise Resource Planning (ERP)
- In-house Helpdesk Extensions
- On-site Support Schedules
- Server Environments
Trusted, Reliable IT Services
Our business IT SLA are powered by best practices and core principles that put client success first.
What makes DAG Tech different?
Boost your business with the premium SLA.
A winning customizable IT SLA starts with best-in-class approaches.