• Remote IT Support: Easily contact us anytime via our 24/7/365 Service Desk and we’ll respond within 10-minutes or less to solve any issue you’re facing.
• On-Site IT Support: Our techs are quickly dispatched to your offices, as needed, for tasks that require physical configuration or troubleshooting.
• Work-from-Anywhere IT Support: If your team works remote, we will make sure you can work efficiently with stable access to all required resources.
• Dedicated Team: You will have your own team of highly trained, professional, and courteous IT experts who are dedicated to providing excellent support and resolving issues correctly the first time.
• Automated Resolutions: Our AI-powered systems scan incoming requests and issues, and resolve many of them instantly.

All of your technology managed and monitored proactively.

• Around-the-Clock Security: Your very own enterprise-class Security Operations (SOC) conducts constant intrusion prevention, detection, and incident response (vulnerability scanning, penetration testing, phishing assessment, and security hardening).
• Cybersecurity Experts: Our elite security professionals manage your SOC to ensure the highest levels of protection.
• Cybersecurity Suite: Your SOC is powered by enterprise-class security solutions and software.
• Policy Development: We supply templates for important policies including Information Security Policy, Cybersecurity Policy, Business Continuity and Disaster Recovery Plan, Privacy Policy, and an End-User Technology Policy.

• Accurate Onboarding: Our Setsail technology enables you to tailor your onboarding process and get users ready to start from day one  (email setup, data and cloud access, logins, procured and configured computers, and more).
• Seamless Offboarding: Easily remove users entirely from your systems, including any subscriptions they had. This ensures no extra charges and no unauthorized access.
• Computing Environment Design: We design the most productive computing environment for your users by factoring in work style, physical space, and required specs – then we order and upgrade your technology accordingly.
• Technology Ordering: Use our integrated procurement desk to quickly obtain laptops, monitors, software, and more, at very competitive pricing.

• State of The Technology report: Our C-level team analyzes, scores, and strategizes technology improvements in one powerful, yet easy-to-understand quarterly report.
• Technology Training: We supply basic to advanced e-learning courses to train your users on how to best use your technology solutions (Microsoft 365, Microsoft Teams, Word, Excel, PowerPoint, Adobe Creative Cloud, Google Workspace Intuit products, and many more).
• Security Awareness Training: We train and test your organization to ensure members are security-conscious and can adhere to cybersecurity policies.
• Technology Success Program: Your team continuously tracks your services and your feedback, to makes improvements, so you prosper.