powerful yet hassle free IT support plan
unleash the full potential of your business
DAG Tech’s A+ Animal is a comprehensive support plan. However, under its Reasonable Use Policy (RUP) it does not cover projects. Project time, materials, and subscriptions will be issued as stand-alone Project Agreements.
Relevant information:
Scroll down to the sections below for examples of A+ Animal RUP for projects.
What would be a separate project?
Network
Installation or Upgrade of the following:
- Wireless Network and Wireless Access Points
- Firewalls and routers
- Switches
- Ethernet cabling, racks, and physical infrastructure
- Internet circuits
- Virtual Private Network (VPN)
- Zero-Trust Network Access (ZTNA)
Physical Office
- New office setups
- Office relocations
- Video conferencing setup or upgrade
- Audio system setup or upgrade
- TV or Digital signage setup or upgrade
- Access control solution setup or upgrade
Servers
Installation or Upgrade of the following:
- Physical servers
- Virtual servers
- Network Attached Storage (NAS)
- Storage Area Network (SAN)
Computers
- Fleet upgrade
- Hardware upgrade
- Operating System major version upgrade
Cloud Services
- Deployment of cloud services
- Migrations of cloud services
- Modification of cloud service version subscription levels
Cybersecurity
- Security assessment
- Vulnerability assessment
- Penetration testing assessment
- Physical security assessment and access control solutions
- Security architecture
- Data Loss Prevention (DLP) strategy and configuration
- Deployment of Security Operations Center (SOC)
- Forensics and incident investigation
- Incident Response Planning (IRP)
Compliance
- Compliance assessment
- Regulatory and GxP compliance audit
- Custom cybersecurity policies
- Business Continuity & Disaster Recovery (BCDR) runbook and exercises
- Vendor risk analysis
Strategic Consulting
- Strategic planning
- Custom reporting
- Financial analysis
