Serving Brooklyn · Midtown Manhattan Office
(212) 365-1010Request IT Services →
Brooklyn skylineContinuous line of Brooklyn landmarks.

IT Support & IT Services
forBrooklyn

185 Madison Ave, New York, NY 10016(212) 365-1010

DAG Tech provides IT support and managed IT services to Brooklyn businesses from our Midtown Manhattan office at 185 Madison Avenue. Expect an 8-minute average helpdesk response, 24/7 coverage, and on-site engineers from DUMBO to Sunset Park.

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A+
BBB Rated · Brooklyn
24/7
IT Support Coverage
8m
Avg Response Time
BK
All of Brooklyn Covered
Brooklyn IT Services

Every IT Service Brooklyn Businesses Need

Managed IT, cybersecurity, cloud, and compliance for Brooklyn businesses, supported from our Midtown office on one flat monthly rate.
Managed IT Services
Managed IT for Brooklyn offices, studios, and shops: monitoring, patching, backups, and vendor management.
Managed Cybersecurity
Protection against phishing, ransomware, and payment fraud for Brooklyn businesses, with 24/7 monitoring and response.
IT Support Services
Our helpdesk averages an 8-minute response, 24/7, and engineers travel from Midtown for on-site work across the borough.
Cloud Managed Services
Microsoft 365, Google Workspace, and cloud file storage set up for Brooklyn teams working between studio, office, and home.
IT Project Services
Network upgrades, office moves, and build-outs in older Brooklyn buildings, planned around wiring and access realities.
Digital Transformation
Automation and integrations that connect Brooklyn teams’ sales, production, and accounting tools.
IT Assessments
An honest review of your Brooklyn office’s IT, security gaps, and spend, with a practical fix list.
IT Consulting
Fractional CTO guidance for Brooklyn companies growing past their first office or first IT hire.
IT Compliance Services
SHIELD Act safeguards, NYDFS 500, HIPAA, and SOC 2 controls, documented for clients and insurers.
AI Consulting Services
AI adoption for Brooklyn teams with approved tools, data protections, and hands-on training.
IT Procurement
Laptops, Macs, networking, and licensing sourced and configured for Brooklyn offices and studios.
IT Staffing Services
Contract and direct-hire IT talent placed with Brooklyn employers.
IT Service Plans
Plans Built for Brooklyn
Businesses

Flat monthly plans for Brooklyn businesses of every size, with no per-ticket charges.

A+ Animal IT plan
Comprehensive
A+ Animal™

Everything included for Brooklyn businesses: managed IT, cybersecurity, unlimited helpdesk, onboarding, and IT strategy.

All-inclusive managed IT →
Diamond IT value plan
Value Plan
Diamond IT™

Dependable managed IT and helpdesk support for smaller Brooklyn offices and studios, month-to-month.

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X-SOC cybersecurity plan
Cybersecurity
X-SOC™

DAG Tech’s managed SOC watches your Brooklyn endpoints, email, and cloud accounts 24/7 and responds to threats.

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CxO fractional technology leadership
LEADERSHIP
CxO Advisory

Virtual CTO leadership for Brooklyn organizations: roadmaps, budgets, vendor decisions, and board reporting.

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Get Started
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in Brooklyn

Tell us about your Brooklyn business and we’ll send a custom IT services proposal within one business day. Serving DUMBO, Downtown Brooklyn, Williamsburg, and every Brooklyn neighborhood.

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185 Madison Ave · New York, NY 10016
(212) 365-1010 · Available 24/7
Where We Work
IT Services Across
Brooklyn
Tech Triangle

DUMBO IT Services

Tech companies, agencies, and design studios in DUMBO — cloud-first setups, device management, and fast onboarding for growing teams.

01
Downtown

Downtown Brooklyn IT Services

Law firms, nonprofits, and professional offices around Borough Hall and the courts in Downtown Brooklyn.

02
North Brooklyn

Williamsburg IT Services

Creative agencies, retailers, restaurants, and startups in Williamsburg and Greenpoint.

03
Waterfront

Navy Yard IT Services

Manufacturers, film and media producers, and makers on the Navy Yard waterfront — industrial networks and secure file sharing.

04
Park Slope

Park Slope IT Services

Medical and dental practices, schools, and professional offices in Park Slope and Prospect Heights.

05
Bushwick

Bushwick IT Services

Studios, production companies, and small manufacturers in Bushwick and East Williamsburg.

06
Sunset Park

Sunset Park IT Services

Logistics, manufacturing, and creative firms along Sunset Park’s industrial waterfront.

07
South Brooklyn

Bay Ridge IT Services

Medical practices, accountants, and family businesses in Bay Ridge, Bensonhurst, and southern Brooklyn.

08
Why DAG Tech

The Brooklyn IT Services Company Businesses Trust

DAG Tech supports Brooklyn businesses from our Midtown Manhattan office at 185 Madison Avenue. Brooklyn companies get named engineers who know their environment, an 8-minute average helpdesk response, and one flat monthly rate.

Brooklyn agencies, law firms, healthcare practices, and manufacturers use DAG Tech as their full IT department or alongside internal IT. Our engineers cover the whole borough on-site, from DUMBO and Downtown Brooklyn to the Navy Yard and Sunset Park.

NEW YORK OFFICE
185 Madison Avenue · New York, NY 10016
A+
BBB
Rated
4.6★
Google
Rating
8m
Response
Time
BK
All of Brooklyn
Covered
What New York Businesses Say
★ ★ ★ ★ ★
“Amazing IT Firm — the best in NYC!!!”
Kadeem F.
DAG Tech Client
Verified Google Review
★ ★ ★ ★ ★
“They’ve been my IT go-to when things get out of my pay grade going on a good 20 or 25 years now. That is wild to ponder.”
Jesse B.
Local Guide · Google
Verified Google Review
★ ★ ★ ★ ★
“DAG has been the exclusive IT and VOIP provider for my CPA/tax firm for several years now. Switching to them was one of the best decisions.”
Anil M.
DAG Tech Client
Verified Google Review
Industries We Serve
Brooklyn IT Services by Industry

Tech & Startups

IT for Brooklyn startups and software teams — SOC 2 evidence, single sign-on, and device management for fast-growing hybrid staff.

Financial Services

Secure IT for accountants, lenders, and financial firms, aligned with the NYDFS cybersecurity regulation (23 NYCRR 500).

Healthcare

HIPAA-aligned IT for medical, dental, and behavioral health practices across Brooklyn.

Legal

IT for Brooklyn law firms — document management, secure client portals, and reliable remote access for court days.

Real Estate & Construction

IT for developers, property managers, and contractors — site connectivity, large-file collaboration, and multi-office networks.

Media & Creative

Fast networks, shared storage, and backup for Brooklyn agencies, production companies, and design studios.

Nonprofits

Secure IT for Brooklyn nonprofits and community organizations — donor-data protection and Microsoft nonprofit licensing.

Education

IT for private schools and training providers — student-data privacy, classroom devices, and campus Wi-Fi.

Our Customers

Trusted by Leading Organizations

World Health Organization BASF Interos Wagamama National Urban League Parragon letgo United Cerebral Palsy

Brooklyn IT Support — 24/7 Helpdesk Response

Brooklyn IT support from DAG Tech means a 24/7 helpdesk with an 8-minute average response, engineers who already know your systems, and on-site visits across the borough when hardware needs hands-on work.
Brooklyn clients call about spotty Wi-Fi in older buildings, internet outages, Mac and PC problems, Microsoft 365 and Google Workspace access, and escalations with carriers and software vendors.
Brooklyn businesses deal with older buildings, unreliable last-mile internet, and New York’s SHIELD Act, which requires reasonable safeguards for New Yorkers’ personal data. We plan for them with backup connectivity, offsite cloud backups, and documented security controls.
24/7 Coverage
Around-the-clock helpdesk
Manhattan Office
On-site across Brooklyn
8m Response
Average helpdesk response
W2 Engineers
US-based, no script-reading

Outsourced IT for Brooklyn Organizations

Most Brooklyn businesses don’t need an internal IT department, but they do need one that shows up. DAG Tech provides the full function — support, infrastructure, security, projects, and vendors — for one monthly rate.
If someone on your team handles IT today, co-managed support takes the tickets, after-hours issues, and security off their plate.
Outsourced IT fits Brooklyn organizations that need senior-level coverage without a full department, including companies with offices in both Brooklyn and Manhattan.
Full Replacement
Complete IT department
Co-Managed IT
Alongside internal teams
Fractional CTO
Embedded strategic leadership
Flat Monthly Rate
No per-ticket billing

Frequently Asked Questions

What’s included in managed IT for Brooklyn businesses?▾
Unlimited 24/7 helpdesk support, monitoring and patching, managed cybersecurity, Microsoft 365 and Google Workspace administration, backup and recovery, vendor management, and IT planning for one flat monthly rate.
How fast does DAG Tech respond to Brooklyn IT problems?▾
Our helpdesk averages an 8-minute response, 24/7. Most fixes happen remotely, and engineers from our Midtown office handle on-site visits anywhere in Brooklyn.
Which Brooklyn neighborhoods does DAG Tech serve?▾
All of them, including DUMBO, Downtown Brooklyn, Williamsburg, Greenpoint, the Navy Yard, Park Slope, Bushwick, Sunset Park, and Bay Ridge.
Does DAG Tech help Brooklyn businesses comply with the SHIELD Act?▾
Yes. We implement and document the administrative, technical, and physical safeguards New York’s SHIELD Act requires, and support NYDFS 23 NYCRR 500 for financial firms and HIPAA for healthcare practices. More on our approach at our IT compliance services page.
Can DAG Tech handle all of our IT or help our current IT person?▾
Both. We can take over IT completely or support the person who handles it now.
What happens if our Brooklyn office loses internet or power?▾
We plan for it: backup internet connections, cloud backups stored off-site, documented recovery steps, and remote access that lets staff keep working from home. Our helpdesk stays available 24/7 while we restore service.
What do contracts and onboarding look like for Brooklyn businesses?▾
Terms are month-to-month, 1-year, or 3-year. Onboarding takes about two to four weeks, including documentation, security setup, and a coordinated transition from your current provider.
Still have questions? Request IT Services

About DAG Tech IT Services in Brooklyn

DAG Tech provides managed IT services and IT support to Brooklyn businesses from our Midtown Manhattan office at 185 Madison Avenue. Clients get a 24/7 helpdesk with an 8-minute average response, managed cybersecurity, cloud managed services for Microsoft 365 and Google Workspace, and IT consulting, all on one flat monthly rate.

New York has its own data-security law. The NY SHIELD Act requires any business holding New Yorkers’ private information to maintain reasonable safeguards, financial firms answer to the NYDFS cybersecurity regulation, and healthcare practices to HIPAA. We build and document those controls through our IT compliance services service.

IT Services for Every Brooklyn Industry

We support tech companies in DUMBO, law firms in Downtown Brooklyn, agencies and retailers in Williamsburg, manufacturers at the Navy Yard and in Sunset Park, and healthcare practices across the borough.

Get Started in Brooklyn

Request a free IT assessment and we’ll send a custom proposal within one business day. DAG Tech is A+ rated by the Better Business Bureau. Need support in more than one city? See all DAG Tech locations.

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